So langsam sollte man aber mal ne Rückmeldung erwarten können
Mail von gestern, die ich zu diesem Thema erhalten habe:
Dear Valued Customer
We have entered the reconciliation phase of the World Cup.
During this phase our Finance team will assess each individual case and act accordingly.
Within the next month the vast majority of refunds will be given.
As the official accommodation provider we have thousands of cases to asses.
We appreciate your patience during this time
Please check your bank account on a bi-weekly basis for any updates
Best regards,
Sales Team
Qatar Accommodation Agency 2022